Let Customers Text Your Business

HeyWire lets customers text to your business using standard text messaging. We connect your existing 1-800 and landline office phone numbers to our secure text messaging cloud. Your sales and service teams leverage our easy-to-use apps to text with customers from their mobile devices, office desktops or contact center agent consoles.

HeyWire LiveText

Text-enable your contact centers for 2-way customer conversations. Customers can now text TO your business, leveraging the same toll free or business phone numbers you use today.

  • Expands your omnichannel service strategy with popular SMS texting
  • Seamlessly integrates into leading contact center solutions
  • Let customers connect with your business, where ever they are
  • Delights your customers while lowering support costs

HeyWire Business Messenger

Add 2-way texting to the office phone numbers of your sales and service delivery teams. Now they can use their mobile phones or desktop computers to securely text with clients –without exposing their private mobile numbers.

  • Lets customers text to employee office numbers
  • Uses standard SMS so customers need no special apps
  • Separates employee personal and business text messages
  • Synchs business messages across mobile phones and desktops

In the News

dailyfreepress

New app trend promises technology intervention

As technology promises to connect users to a smaller and smaller world, there is a growing hole in the market for technology that does themore

The Daily Free Press on February 3, 2015
textmsgresource

Text Messaging Enters the Net Neutrality Battle

It was a few months ago, back in September, that several big name Internet companies decided to show a lot of spinning wheels as amore

textmessagingresource.com on December 5, 2014

Notable

ccc-logo

HeyWire Business Announces Compliance with the FCC’s Rule

HeyWire Business, an enterprise mobile messaging cloud service, announces that it is implementing text-to-911 capabilities for its Business Messenger app to comply with…

Contact Center News on November 1, 2014
FCC

FCC’s text-to-911 mandate – an idea whose time has come

Today, HeyWire Business became the first IP mobile messaging service provider to announce it will implement text-to-911 for all our Business Messenger and…

on October 29, 2014
Heywire_webinar
HeyWire Webinar: “2-Way Customer Texting for Your Salesforce Contact Center”
Tues, Feb 24, 2015 2:00 PM – 3:00 PM EST

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